HelpAccount & membership

A charge after your free trial

If your trial turned into a paid year you didn’t want, you can get your money back.

Why you were charged

The annual plan charges $99.99, plus any taxes shown at checkout, when the 7-day trial ends, unless it was canceled first.

Get a full refund

Email hello@dearlingo.com within 14 days of the charge, with the purchase email, date and amount. You don’t need to give a reason. We refund the full amount and end the membership.

If you canceled in time

Include your cancellation confirmation or the date you canceled. We’ll check our records and correct the charge.

Not sure the charge is ours? See I don’t recognize a charge from POLAR*.

Need help? Email hello@dearlingo.com. We usually reply within one working day.