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Frequently asked questions.
The basics
What is Dear Lingo?
A speaking series where you’re the main character. Each episode puts you in an everyday moment, like ordering at a café or checking into a hotel, and you say your lines out loud to a patient character.
I’m a complete beginner. Is that OK?
Yes. That’s who Dear Lingo is for. Every episode starts with a goal in English, and a hint gives you the next phrase whenever you need it.
Do I really have to speak out loud?
Yes, and that’s the point. You practice in private, at your own pace, so by the time you say it for real, you’ve said it before.
How long is an episode?
About three to five minutes, so one fits easily into a coffee break.
Will I become fluent?
We don’t promise fluency or a deadline. Dear Lingo gives you real conversations to practice until they feel natural, and it works well alongside a class or a teacher.
Who is Dear Lingo for?
Adults aged 18 and over. There are no children’s accounts or family plans. Who it’s for.
Episodes and speaking
Which episodes are included?
Season one has five: a café, a market, a hotel, finding your way and a friendly chat. Replay any of them as often as you like.
What if I get stuck?
Ask for a hint. You’ll get a nudge or a phrase to try. There’s no score and no fail screen. How hints work.
Can I see the words in English?
Yes. Captions show every line, and the English is one tap away.
What if the character misunderstands me?
It happens, just as it does in real life. Try a shorter phrase, check the caption or take a hint.
Is Rosa a real person?
No. Rosa and the other characters are fictional AI characters. They’re patient, they never rush you and they’re always happy to hear you try again.
Can I type instead of speaking?
No. Dear Lingo is built for speaking, with captions and hints to help. If speaking or hearing is difficult for you, read about accessibility first.
Languages
Which languages can I learn?
Spanish from Spain, French, Italian, European Portuguese and German. Each has its own city and host: Rosa in Madrid, Camille in Paris, Giulia in Rome, Inês in Lisbon and Lena in Berlin.
Does one membership cover every language?
Yes. Both plans include all five languages, each its own series, and you can switch whenever you like. Switch languages.
Plans and billing
What does it cost?
$14.99 a month, or $99.99 a year, which works out to $8.33 a month. Both plans include everything. Compare plans.
How does the free trial work?
The annual plan starts with 7 days free. You’ll need a card, and we remind you 3 days before the trial ends. Cancel before then and you pay nothing. Trial details.
How do I cancel?
From Membership in your account, or simply email us. You keep access until the end of the period you’ve paid for. How to cancel.
Can I get a refund?
Yes. Ask within 14 days of your first charge or an annual renewal for a full refund. We review other requests case by case, and your legal rights are unaffected. Refunds.
Who handles payments?
Polar handles checkout and receipts, so charges appear as POLAR* on your statement. You’ll see the full price and any taxes before you pay. Payments.
Privacy and devices
What happens to my voice?
OpenAI processes your speech so the character can reply. We don’t keep recordings of your voice, and we don’t use your conversations to train AI. Voice privacy.
What do I need?
A phone, tablet or computer with a microphone, and an up-to-date browser. Devices and browsers.
Can I make the text bigger?
Yes. Use your browser’s zoom or your device’s text size setting. The site also follows your reduced-motion setting. Accessibility.
How do I delete my information?
Email hello@dearlingo.com and tell us what you’d like removed. Deleting your data.
Who runs Dear Lingo?
MB “Dear lingo”, a small company in Vilnius, Lithuania. Write to hello@dearlingo.com and a real person replies, usually within one working day. Company information.
Every guide.
Getting started
Episodes & speaking
Languages
Devices & troubleshooting
Account & membership
Privacy & safety
Still need a hand?
Write to hello@dearlingo.com. A real person reads every message and usually replies within one working day.