Checkout
Polar is the seller of record for Dear Lingo memberships. Before you confirm, checkout shows the seller, the full amount, any taxes, how often you’re billed and how renewal works.
Receipts and card details
Polar emails a receipt for every payment. To update your card, follow the link in a billing email from Polar or go to Membership in your account. Use the same email for your account and your purchase.
Never email us your full card number. For a payment question, the purchase email, date and amount are all we need.
If a payment fails
Your access continues for 7 days while Polar reminds you and tries the payment again. Update your card from the link in that email. There’s no need to buy a second membership.
Need help? Email hello@dearlingo.com. We usually reply within one working day.