First, check the email
Make sure you’re signed in with the same email address you used at checkout. A membership bought with one address won’t appear in an account under another.
Then give it a moment
Your receipt can arrive a little before your access updates. Wait a minute, then reload the page.
Still not there?
Email hello@dearlingo.com with the email used for the purchase, the receipt reference, the date and the amount. We’ll find your payment and turn on your access. Please don’t send your card number, a password or a sign-in code.
Need help? Email hello@dearlingo.com. We usually reply within one working day.